1. Definitions

Buyer the person who buys or agrees to buy the goods from the Seller.

Conditions the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.

Goods the articles which the Buyer agrees to buy from the Seller.

Price the price for the Goods, excluding VAT and any carriage, packaging and insurance costs.

Seller dpi Signs & Printing

2. Conditions

2.1 These Conditions shall form the basis of the contract between the Seller and the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Buyer’s standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions.   

2.3 Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the Buyer’s acceptance of these Conditions.

2.4 These Conditions may not be varied except by the written agreement of dpi Signs & Printing the Seller. 

2.5 These Conditions represent the whole of the agreement between the Seller and the Buyer.  They supersede any other conditions previously issued.

3. Price

The Price shall be [(amount)] (or) [the price quoted on the Seller’s confirmation of order].  The Price is exclusive of VAT which shall be due at the rate in force on the date of the Seller’s invoice unless otherwise stated.

4. Payment and Interest

4.1 Payment of the Price and VAT shall be due as follows;

⁃ Payment in full on placement of order (New Customers)

⁃ 50% deposit on placement of order with the balance paid in full on completion (Regular customer)

⁃ Payment in full on completion (Regular Customer with purchase history)

⁃ Payment on account within 30 days of invoice (account only available after satisfactory purchase history obtained)

4.2 Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England base rate from time to time in force.  Such interest shall accrue after as well as before any judgment.

4.3 The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

4.4 Payment terms are set at the manager’s discretion.

5. Goods

5.1 Preliminary work carried out at the customers request, whether experimental or otherwise shall be chargeable.

5.2 Proofs/artwork of all work submitted to the buyer for approval shall incur no liability for any errors not corrected by the buyer upon approval

5.3 The quantity and description of the Goods shall be as set out in the Seller’s quotation.

5.4 Goods are NOT sold to the customer on a sale or return basis. The customer has no right to reject or return the goods without the consent of the seller. As goods are personalised a ‘cooling off’ period is not applicable. Your statutory rights are not affected.

5.6 The Seller shall endeavour to make amendments to requested orders as timely as possible. However, if this request is received after the product has been printed the Seller shall not be liable for the cost of a reprint.

5.7 Orders fitted by the Seller are the responsibility of the buyer once fitted and must be checked regularly to ensure safety 

5.8 The Seller will endeavour to match colours as closely as possible. Exact colour matching onto different substrates is not always possible and the Seller is unable to guarantee an exact match. As such the customer has no right to reject or return the goods on these grounds. Should the buyer have concerns regarding the colour match on multiple orders of the same design the Seller recommends that a sample is obtained, to proceed without a sample is at the sole risk of the customer.

5.9 Any required planning permissions to be obtained by the customer. The seller does not obtain or accept any planning permission responsibility,

6. Warranties

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller in the quotation and or invoice.  [Except where the Buyer is dealing as a consumer (as defined in section 12 of the Unfair Contract Terms Act 1977), all other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods are excluded].

7. Delivery of the Goods

7.1 Delivery of the Goods shall be made to the Buyer’s address.  The Buyer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Seller for delivery.

7.2 The Seller undertakes to use its reasonable endeavours to despatch the Goods on an agreed delivery date, but does not guarantee to do so.  Time of delivery shall not be of the essence of the contract.

7.3 The Seller shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods.  If short delivery does take place, the Buyer undertakes not to reject the Goods but to accept the Goods delivered as part performance of the contract.

7.4 If the Buyer fails to take delivery of the Goods on the agreed delivery date or, if no specific delivery date has been agreed, when the Goods are ready for despatch, the Seller shall be entitled to store and insure the Goods and to charge the Buyer the reasonable costs of so doing.

8. Acceptance of the Goods

8.1 The Buyer shall be deemed to have accepted the Goods 24 hours after delivery to the Buyer.  

8.2 The Buyer shall carry out a thorough inspection of the Goods within 24 hours of delivery and shall give written notification to the Seller within 2 working days of delivery of the Goods of any defects which a reasonable examination would have revealed. 

8.3 Where the Buyer has accepted, or has been deemed to have accepted, the Goods the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.  

9. Title and risk

9.1 Risk shall pass on delivery of the Goods to the Buyer’s address.

9.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with the Seller and shall not pass to the Buyer until the amount due under the invoice for them (including interest and costs) has been paid in full.

9.3 Until title passes the Buyer shall hold the Goods as bailee for the Seller and shall store or mark them so that they can at all times be identified as the property of the Seller.

9.4 The Seller may at any time before title passes and without any liability to the Buyer:

9.4.1 repossess and dismantle and use or sell all or any of the Goods and by doing so terminate the Buyer’s right to use, sell or otherwise deal in them; and

9.4.2 for that purpose (or determining what if any Goods are held by the Buyer and inspecting them) enter any premises of or occupied by the Buyer.

9.5 The Seller may maintain an action for the price of any Goods notwithstanding that title in them has not passed to the Buyer.

10. Liability

The Seller will not be liable to the buyer or any third party for any loss of business, loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and/or loss of data and/or any other loss or damage which does not result directly from the actions of the Seller, its sub-contractors or agents and which arises out of or is related to your purchase of goods from the Seller. In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased. These Terms and Conditions do not affect your statutory rights as a consumer or otherwise.

11. Force Majeure

The Seller shall not be liable to the buyer or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any obligations in relation to the goods if the delay or failure was due to any reason beyond the Sellers reasonable control.

12. Carriage of Goods

Carriage will be chargeable on all sales unless otherwise stated.  The rate of which will be calculated at the time of carriage.